Return Policy

The products purchased from SMGE can be returned in case of any damage.

• To ensure a good customer experience, SMGE facilitates its customers by allowing them to unbox the product right in front of the delivery boy.

• In case of any faulty or damaged mangoes, you can return the package to the delivery boy on the spot.

• Please don’t forget to take a picture or video of the unboxing and the damaged product.

• Notify us with the photographic evidence via WhatsApp to customer support +923330654083 or email us at complain@mangorio.com or just pingback to the invoice that was sent to you by SMGE while booking your order.

• Once your complaint is processed SMGE will redeliver you the fresh product.

Note: Without the proof of picture or video your request for return cannot be processed.

Order Cancellation:

You can cancel your order at any time before dispatch.

Note: Refund is only viable if your order is not dispatched yet.